What most people who know me don’t know is that in addition to being into writing and video games, I also do creative content on YouTube and livestream myself playing video games on Twitch. It’s a strong passion of mine (one that I’m slowly but surely growing into more than that) that I enjoy immensely. So the day they both were taken away from me was very frustrating, as I was banned from both not because of something I did, but because of how easy it is for someone to abuse the system in order to dismantle someone’s hobby, dream, or career of making shareable media on the internet.
Now I can only speak from my experiences and the perspective of YouTube and Twitch, as I’ve never experience such a thing before on the internet on any other form of social or creative media. I can tell you that what I learned on the day that both my YouTube channel and Twitch channel were banned was that the systems in place are incredibly easy for anyone who wants to report someone for the wrong reasons to exploit. What’s even worse is that while it is almost effortless for someone to get a channel taken down, it’s seemingly hopeless for that content creator to reestablish themselves, no matter whether claims are true or false.
So one night I was streaming on Twitch when I get a few trolls (what the kids call people who intentionally harass and/or make fun of someone for their own amusement, as well as to get a rise out of their target) in the room. This is something I’ve gotten used to, as anyone who does any type of creative media on the internet will tell you that it is something quite commonly dealt with. On this particular night, there was a roving group of people who would continually come through and throw out racial slurs, using numerous false accounts in an attempt to generally make my experience as miserable as possible. Now anyone who knows me knows that I’m very laid back yet can be a very sarcastic person, one who will either take things in stride or fire back with extreme sarcasm in order to get a rise out of someone who contends to upset me. This particular evening I decided to have a bit of fun with the kids and calm drop overt and subtle insults, amusing those who actually came to watch and enjoy the stream as well as giving the trolls fits.
Well this particular group apparently wasn’t pleased that constantly spouting old racist jokes would only illicit me to question their lack of creativity and intelligence, as well as question their lineage, suggesting that they were perhaps the product of incest or a regrettable mistake that somehow managed to grow up to find the internet to try to make themselves feel worth something by attempting to marginalize someone else, a task at which they were failing miserably. Granted, I probably didn’t put it as eloquent (or as kind) as that, but hey you get the gist. So after they go quiet, having being properly put in their place, I continue to stream until minutes later my stream suddenly shuts down. At first I thought it was my internet having issues, but suddenly realized what had happened as soon as I saw the e-mail notification pop up in my Gmail box from Twitch, stating that I had been shut down because I was reported by one of the people harassing me. The report they filed on me stated that I was streaming porn. Porn. I then immediately got a notification from YouTube stating that my channel was suspended and my account was blocked from creating another, this time claiming that that my Walking Dead TV show reviews contained offensive and derogatory material. Yes, you read that right, my thoughts on a TV show was considered offensive and worthy of banning me.
So how could this happen, and so fast? First, Twitch has over the last year become very vigilant against punishing streamers who use overt sexuality (revealing clothing, sexual content, etc.) while live. Of course, I wasn’t doing any such thing, and never had, but Twitch took the report so serious that they banned me before even checking to see if I were doing such a thing. The same thing could be said of YouTube, but only worse, as YouTube has a policy of automatically agreeing to any claims that the reporting party issues, including allowing outside parties who have no legal right the ability to claim and profit off of your created content as their own. They only way to get anyone on YouTube (and apparently Twitch as well) to actually do any investigation on the claim is for the accused party to file a claim, writing out a response and detailing as to why they feel they were wrongfully hit with an infraction. Mind you, to report someone, all you need to do is choose an option, and in some cases give a brief description.
So as you can see things were totally imbalanced as to how and why I had my channels taken down. Thankfully, being the person that I am, I immediately filed a counter claim, giving more than enough details on each case as to why I should be reinstated. What took those clowns a few minutes to do took me hours prepare and state my case, as well as days to be reestablished. While I was happy to get my channels and content back, I was still angry, and extremely disturbed, that as a content creator all of my hard work was so vulnerable to being destroyed like that.
Flash forward to now, and things have not changed much for content creators, especially YouTube. Content creators still are struggling with having to fight off the trolls of the internet, as well as bigger entities and companies who feel that they have the right to your material unfairly or worse, use claims to effectively censor the opinion of those who they feel hurt their product. Too many times you see a channel get a strike after a negative opinion is given to a game by its developer. Size doesn’t matter as well; if there is someone out there big enough (and more importantly, bigger than you) that wants you to be punished, they will be allowed to do so. Granted, it’s a lot easier for damn near any and everybody to clip someone smaller, but no one is safe from the system being abused.
Hopefully in the near future YouTube, Twitch, and any other creative media company will take a serious look at their flawed systems and correct them so that everyone can be treated fairly in the process. A system in which all claims are thoroughly verified before having a decision made on them would be a start. By no means should someone be granted approval on a claim if there isn’t any due diligence done by those who these companies charge with controlling the system. Could you imagine if everyone accused of a crime were immediately sentence before a trial? The same principles should apply when it comes to media claims. Until that change is made however, it will be hard to come up with any type of system that is worth trusting in as a content creator.
Who knows though; perhaps one day content creators will get a system that is more just and fair, but it won’t come easily, and it won’t come without a fight. All content creators need to understand this: in order to evoke the type of change that you feel is need, it is up to you to speak out and make your voices heard. For every content creator that you know that has been effected by the claim system abuse, you should speak out and let it be known that you do not agree. The more we come together on this and stay vigilant, the better things will become.